Guide
How to reply and send email from your domain address
Forwarding gets mail in. When you answer it, you want the reply to come from [email protected], not your personal inbox. With ForwardMailTo you just hit Reply. There's nothing to configure in Gmail or Outlook.
How it works
Every email we forward carries a private reply address on your domain. When you hit Reply in Gmail, Outlook, Apple Mail, or any other inbox, your answer goes to that address first. We check it came from your own inbox, then send it to the original sender from your domain address, with attachments and the conversation thread intact. The sender never sees your personal email.
What you need first
- A verified domain, including the DKIM records. They let inboxes confirm your replies really come from your domain.
- An address that forwards to the inbox you reply from. Replies are only accepted from the inbox an address forwards to, so nobody else can send as you.
Reply
- Open a message that was forwarded to you.
- Hit Reply and write your answer as usual. Don't change the To address.
- Send. The reply shows up in your email log as an outbound message from your domain.
Start a new email
In your dashboard, click New email at the top of the page. Pick the address to send from and who it’s for, and we open Gmail, or your usual mail app, with the To field filled in. Send it from the inbox your address forwards to.
People who have emailed you before already show up in Gmail’s suggestions as “Name (via yourdomain.com)”, and picking that sends from your domain. Prefer typing it yourself? [email protected] reaches [email protected] from [email protected].
Your mail app remembers the person after the first time. When they reply, her answer arrives in your inbox like any forwarded email, and your next reply goes out from your domain too. Each new email goes to one person; Cc and Bcc are ignored. Free includes 30 new emails a month, and Pro has no monthly limit.
We only send it when your inbox provider confirms the message really came from you. Gmail, Outlook, iCloud and Yahoo all do. Anything that fails that check shows up in your email log as Excluded.
Deliverability notes
- Keep SPF, DKIM, and DMARC in place. They're what let your replies pass the checks Gmail and Outlook run.
- Replies are meant for normal correspondence, not bulk campaigns.